Sustainable Business Facilities Management (SBFM) has appointed Julia McMullan as its new Chief Operating Officer (COO). As a core member of the board, Julia will ensure SBFM continues to deliver operational excellence at pace and scale while keeping its operating model agile and future-fit.

Julia brings over 15 years of experience in large-scale transformation and is recognised for her strategic, customer-centric approach, and strong track record in driving growth, operational efficiency and commercial performance. 

Prior to this appointment, she held a board-level role at PureGym Group as Director of Central Operations & Innovation, where she was responsible for operational evolution and efficiency across the business. Before that, she was Director of Operations during the start-up of fin-tech investment company Bricklane.com.

"Julia’s appointment marks a significant step for SBFM as we continue to grow and transform our business. Her proven expertise in driving operational efficiency and large-scale transformation, alongside her passion for innovation, customer success, and people."

Julia McMullan said: “I am thrilled to be joining SBFM at such a pivotal time in its journey. The company has a strong track record of innovation and a clear vision for the future. I look forward to working with the talented team here to build on this momentum and deliver sustainable growth while ensuring we continue to make a positive impact for our people, our clients, and the communities we serve.”

Matt Chapman, CEO at SBFM, added: “Julia’s appointment marks a significant step for SBFM as we continue to grow and transform our business. Her proven expertise in driving operational efficiency and large-scale transformation, alongside her passion for innovation, customer success, and people. This makes her the ideal leader to take our operations to the next level.”